Sunday, January 29, 2012

Move the Box games big update

Light and PRO versions were recently updated. Both versions now have the hints system. In addition, PRO version has a new port with 24 new levels.
Move the Box
Move the Box (lite)

Together with the update we released a small gift version of the game - Move the Box: Val's Gift. It contains 24 unique levels especially designed for Valentine's Day.
Move the Box: Val's Gift

Stay with us and we'll be back soon with new features and levels

Thanks for your support, your good rates and kind reviews ;)

111 comments:

  1. Move the box pro is not downloading at the app store. It says the app is being modified. Is this true? (02/14/2012)

    ReplyDelete
    Replies
    1. Just checked, works for me. Hope it was a temporary issue.

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    2. Just tried again and still get the message the app is being updated. Any ideas why that message appears for me? I have an iPod Touch Gen.4 (02/14/2012). RD

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    3. I believe the problem is not in your device but in the App Store. Sometimes they are quite laggy. BTW in which country is your App Store? Unfortunately I can do nothing with it. We can only wait. Sorry for that. Please try again later, say tomorrow. Thanks.

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    4. I'm in the U.S. Will keep trying. Thanks.

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    5. FYI - still not down loading in U.S. (02/15/2012) RD

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    6. I've just googled a bit and I see that this problem is quite common.

      Many people have it
      (e.g. here: https://discussions.apple.com/thread/3712134?start=0&tstart=0)
      and no one really knows how to solve it.

      Except one lucky guy who was able to download apps after he changed the name in his iTunes account:
      "I was using a '&' symbol in my iTunes account name. I changed it to an 'and' instead and all systems went back to normal."

      Do you have '&' in your name? ;)

      Delete
  2. I am having the same issue, can't download the pro version, the lite version downloaded fine though

    ReplyDelete
    Replies
    1. Sad to hear, but I can't help. Looks like the problem is on Apple's side and there's no solution found yet.

      Delete
  3. DL'ed the "PRO" version, but this iPhone messed up.
    Can't get the "PRO" version to DL again. Says I have it(Free/Install box goes blank). Playing "Lite" version
    Just find. Please fix 'BOX' on ITunes please.
    Thanks, GP(Tsh00ter@AOL.COM).

    ReplyDelete
    Replies
    1. Did you try to use iTunes? I mean that application for Mac or PC. You can download Move the Box to your desktop and then push it to the iPhone.

      Delete
  4. ei shanghai level 24 only has 3 moves? it should have 4. HELP!!!!

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    Replies
    1. Yes you are right Shanghai 24 was designed as 4-moves level, but later we discovered that it can be solved in just 3 moves. So we decided to change moves count to 3 to not make people laugh :)

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    2. how do i solve it in 3? i can't seem to get it :(

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    3. Yes, you can! I believe in you! )))

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    4. Jo! I really want to help you. Personally )
      But I can't just post the solution here. You know )
      So I'll probably let google rescue you ) as a last resort. But don't give up! Remember, I believe in you! )))

      Delete
  5. Can someone fixed the shanghai level 24 has only 3 moves? Should be 4 moves....

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  6. Does it works on PC with standart windows?!? rickeyphilo@yahoo.com

    ReplyDelete
    Replies
    1. Sorry, who works on PC? Move the Box? It's iOS app, so no, it doesn't.

      Delete
  7. Hello,

    Could you contact me back please ? (http://www.tadpu.com/apple-2/iphone-apple-2/telecharger_iphone-move-the-box-casse-tete-au-long-cours/) -> tadpu . admin [at] gmail . com

    Thanks

    ReplyDelete
  8. I'm stuck on Rotterdam level 23 and iTunes won't accept my paypal

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  9. Hi Bitchin Games!

    I was really impressed with Move the Box.  It's a great game!

    I compose and produce music and sound effects for animation, games, film, tv, audiobooks, and iPhone/iPad applications.  

    If you're in need of original music, sound design/effects or audio editing for any of your apps, or know any other developers that are looking for such services, please let me know! You can check out my online portfolio here:

    http://www.mikeweisermusic.com/mikeweisermusic/soundtracks.html

    Nice job on all your application development so far!  Let me know if I can be involved with future apps as well as updates of current software.

    Hope to hear from you soon.

    Thanks!

    Mike Weiser

    ReplyDelete
    Replies
    1. Mike or Heartbroken
      Can you give me name of the production company for the music in the move the box app. I would like to buy a license for the jazz to be used in a presentation I am doing for a charity event. I have searched everywhere and can't find it so your help is appreciated.

      Please Help If you Can. Its really apporeciated
      Thanks
      Ray

      Delete
  10. Game closes/crashes on loading screen in begin on ios 4.2.1 iphone 3g

    ReplyDelete
    Replies
    1. Did you try to reboot your iPhone? I had the same problem with GTA3 and rebooting solved it.

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    2. Rebooted and still not working :S

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    3. Ok, we'll investigate this. Thanks

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    4. BTW, could you try the Lite and VG versions? Do they crash as well?

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    5. Yes the lite version crashed the same way but after a reboot it worked. Then i downloaded de vg version and it did work too but the pro version always crashes

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    6. Ok thanks. I think I know what's the problem. I'll try to fix it with the next update.

      Delete
  11. Looks like Shanghai level 24 should have 4 moves, not 3 moves. Please send update to fix. Thanks.

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    Replies
    1. Shanghai 24 can be solved in 3 moves. 4 moves in Android version was a mistake.

      Delete
  12. My app seems to be glitched. Ive redownloaded it multiple times, but no words show up. The moves don't show on the bottom and when i click the light bulb theres no words at all. Only blank boxes

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    Replies
    1. I have exactly the same problem. The game seems to work well but you have to figure out how many moves you have to succeed and it's kinda hard. This is on a 2nd Generation ipod touch. Could it be the problem ???

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    2. Could you check if you have this issue with Lite and VG versions? Thanks

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    3. Forgot to mention it but yes, same thing on all versions, lite and val's gift.

      I also rebooted my device but still not showing text.
      Thanks

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    4. I have exactly same problem on both lite and pro.
      No text to show moves, no titles, and light bulb screen just shows blank boxes..

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    5. Will be fixed with the next update. Thanks

      Delete
    6. I have the same problem, its annoying! I'm using an ipod touch 2gen. I love the game, so I'd like to see the text.

      Delete
  13. I also have same problem there is no text on bulbs and no information about how many moves are needed. My phone is iphone 3g with ios 4.2.1

    ReplyDelete
  14. I have the same problem, first I thought it was because my itouch was jail broken but I reinstalled it to its original settings and still no words or numbers. I love this game and it is so frustrating to play without knowing the number of moves and what level you at, I also have the 3rd generation itouch, is this a glitch? I wish they would fix it so I can enjoy the game better. Thx

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  15. i also am having the same problem of not having any information on how many moves and no text when you click the light bulb

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  16. I got a hint for level 20 of Rotterdam. It does not show the 3rd move and I can't solve the puzzle. Is this a bug?

    ReplyDelete
    Replies
    1. Please make sure you didn't do a mistake in your second move. Undo all the moves and redo them following the hint.

      Delete
  17. Hi, congrats on Move the Box. Ever heard of kiip before? Here's a video about what we do. Would love to talk to you and explain more. I've got a great idea how to partner together. Thanks!

    http://vimeo.com/22222677
    http://vimeo.com/22201693

    ReplyDelete
  18. London 23, only giving 3 moves but seem to need 4, looked it up and it seems it used to have 4. Is this a bug or intended?

    ReplyDelete
    Replies
    1. It's a bug becouse a hint give me 4 moves. Please fix it. I can not go through this level!!!

      Delete
  19. Can anyone tell me the artist of the background music in move the box?

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  20. I payed for hints and haven't gotten them. How do u get them?

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    Replies
    1. Could you describe step by step how this has happened? You pressed "Get N Hints Pack" button and what then? Thanks

      Delete
  21. I pressed the hints button and then 'Get 12 Hints Pack' and the I got a pop up asking me to confirm. Then once I pressed on 'Buy', another pop up appeared and asked me to enter in my iTunes password, which I did. Then nothing happened. I closed the app then tried again. Still nothing. I restarted my phone. Opened the app. Went to the level I was on and pressed the 'hint' icon and it said I had no hints. I checked my bank account and the money was taken out. Is there a waiting period, for eg: k get the hints once the funds are cleared?

    ReplyDelete
    Replies
    1. When you press 'Get 12 Hints Pack' button it turns bright. Then, after you enter your iTunes password, the button remains bright until the app receives the confirmation from the App Store. When the confirmation arrives the button turns dark and hints counter increases. It usually takes abut 2-3 second for confirmation to arrive. In your case, was the button still bright when you closed the app or it turned dark without adding hints?

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    2. To be honest I didn't notice the brightness of the button. The money has gone out and I've received no hints. That is about as much as I can tell you. I got an email confirmation from iTunes saying the payments been confirmed yet still no hints. How can I rectify this now?

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    3. Honestly, I don't know. I've checked everything and it works. The only way for the app to miss the purchase confirmation I've found is to close the app right after you entered your password and remove it from the task list. But I assume you didn't do that.
      I suspect the problem is on Apple's side, and I would suggest you to contact Apple Support for a refund. But knowing how responsive they are, I afraid that after a week of thinking they will just tell you to contact the developer.
      So, maybe you have better idea what we could do?

      Delete
    4. As I've seen further down, this hasnt happened to just me. So perhaps you can figure this out and see how exactly I can get the hints i paid for or my money back.

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    5. Yes, as you can see there are two such reports so far. But before everything was ok, that's why I think that the problem is on the Apple's side. And web searching shows that this happens not only with our app. In any case it's App Store who collect the money so for a refund you should contact the Apple Support. Sorry, I would want to give you the hints you've paid for, but Apple doesn't provide any way to do this.

      Delete
  22. In round "Shanghai" is error. This cannot move 3 of 3. Please check!

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  23. Yup being charged for hints but not recieveing them. Horrible when you don't even post a link to contact you guys.

    ReplyDelete
    Replies
    1. Could you describe step by step how this has happened?
      contacts@bitchingames.com

      Delete
  24. So I was trying to write a review to get the 5 hints, and it says you have to download this app to write a review so what do I do?

    ReplyDelete
    Replies
    1. You need the game app to be able to play, review and receive hints. I received mine just fine. Maybe delete the app, re-download and try to make a review again.

      Delete
  25. I downloaded move the box pro on my itouch but, it doesn't show any words or any numbers. It doesn't show how many moves I have on each level. In fact, it doesn't even show what level I'm on!

    ReplyDelete
    Replies
    1. Yes, there is a bug with fonts on older devices. It will be fixed with the next update. Thanks for the report.

      Delete
  26. Can you explain Shanghai Level 24?! It only gives you three moves but the hint does it in four?!?! I can't get pass it and when I do what the hint says I keep getting retry because of the amount of moves used. Frustrating.

    ReplyDelete
    Replies
    1. Ok. I guess your 'hint' is a video on YouTube which shows how to solve Shanghai 24 in the Android version. But as I've mentioned above the Android version had a mistake - Shanghai 24 can be solved in just 3 moves. So if you use a *real hint* (or at least a proper video) you'll pass it ;)

      Delete
  27. I have the same issue. On the last level!

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  28. Can anyone tell me what music is on this app, absolutely amazing!!! I need to download it somehow someway, please help!!!

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  29. I tried to rate the app with 5 stars and it says I have to buy or download. I did already on iPhone 4. Help why is it doing this. Like lol I have it

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  30. Really good music, will the makers of this game put up a download link for the music. Much appreciated

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  31. Replies
    1. No numbers on level screen, no "moves 1 of 2" or anything like that on each level, no words or numbers at all, and when you press the lightbulb icon top right, you get blank buttons. No writing at all.

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    2. Yes, we know this happens on old devices. We'll fix it with the next update. Thanks

      Delete
  32. Level 23 in Osaka keeps crashing before I could figure it out so I got rid of it. Will download again soon, hoping it was fixed.

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  33. I have no sound on my app. Game is good needs update

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  34. I bought 12 pack hints and got charged for it, but i haven't received anything why?

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    Replies
    1. You should contact Apple support for a refund.
      These unpleasant issues happen sometimes, but we believe that the problem is on App Store side as we checked everything on our side and it works.

      Delete
  35. There is something wrong with my move the box game! the actual GAMEPLAY is just fine, but i don't have titles or menus or anything. When i access the game, it opens up 24 green boxes but there are no numbers in the boxes, and there is no location name above the boxes, and there is no 5 little dots underneath for moving between locations. THEN when i actually open a level up, i see all the boxes and everything there is movable and fine, BUT i don't see the level name on top and i don't see the amount of moves needed or anything underneath! All my friends who downloaded move the box pro have these features but my ipod doesn't! I don't understand. I'm using a 2nd Gen itouch with the latest software update for the itouch.

    ReplyDelete
    Replies
    1. The game has a problem with text rendering on old devices. Next update should fix it.

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    2. Great thanks. Any ideas when the next updates gonna be? like an approximation?

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    3. About a week. Of cause, no one can predict how long Apple will review an app. It can be 3 days or 3 months, but usually if everything is ok it's 5-7 days.

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  36. When will the next update be?

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    Replies
    1. I don't know the exact date, but soon.

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  37. I bought 12 hints in the valentine version but wanted them for the pro!:(..... Can I switch them??

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    Replies
    1. No, sorry. They are separate apps and we did not anticipate the need to exchange data between them. It would be cool feature and we'll think about this, but for sure it won't be in the next update.

      Delete
  38. yeah like a lot of have said, I get absolutely no text. it's kind of funny..but also very frustrating. PLEASE FIX ON THE NEXT UPDATE!! please?

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    Replies
    1. Yes sure, in a week or so. Depends on Apple's approval process.

      Delete
  39. London 23 gives me just 3 moves. After 2 days of trying i searched the internet and found out that i should have 4 moves. Could someone give me a solution or fix the problem. iPhone version

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  40. Have downloaded this app multiple time via itunes on pc and app store on ipod touch, it works fine except there is no writing on it. i.e: no level numbers, no saying how many moves, 'Boston' and 'Hamburg' etc. Is there anyway i can fix this.
    Have also restored ipod and no luck there.
    Thanks

    ReplyDelete
  41. @Heartbroken, are you at GDC this week? I love the game and would like to meet!

    ReplyDelete
    Replies
    1. No, I'm not there. Sorry. Happy to know you like the game. Thanks

      Delete
  42. Why can't I get arcade mode on i phone 4s but my mate can get it on his android help plz

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  43. The writing is not coming up what's wrong

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  44. Move the Box , in iOS 3.1.3, the status bar can't display the moving step numbers, it's a bug. (ipod touch Gen 1)

    ReplyDelete
    Replies
    1. Thanks for the report. An update with the fix is coming very soon. It's just stuck on the last stage of the Apple's approval process.

      Delete
  45. I bought a 12 hint pack but it wont show that i did on all for my devices. It is on my Ipad but not my I phone any ideas how to make this happen? or why?

    ReplyDelete
  46. Got Problem with this, buy 12 hint pack and 4 hint pack and both are not added to my account...
    can you tell me how i now get my 16 hints?

    ReplyDelete
    Replies
    1. Hi. Unfortunately, all we can suggest is to contact Apple support for a refund. As we know they do this. We already had several complains on lost in-app purchases. We checked everything on our side and still can't reproduce it. We suspect the problem is in the App Store, because we see in the net that this happens not only to our game, but we can't be sure. Maybe you could give as more information like your device and iOS version? Could you also describe what had happen after you entered your password? Probably that could help. Thanks.

      Delete
    2. Hi,

      thanks for fast answer.
      I got newest iOS 5.1.1 i think.
      i tiped in my password then the field get away and i dont get any hints thats all... gouldn´t describe excaptionally.
      so i had to write to apple support, am i right?

      Delete
    3. I didn't try this by myself but there's a number of articles on how to report a problem and get a refund from the App Store.

      For instance this one:
      http://support.apple.com/kb/ht1933

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    4. What about redownloading the In Apps??? IS that possible!?!? My buddy told me it wuz but im not sur.... http://support.apple.com/kb/HT4009

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    5. No, redownloading doesn't work for replenishable in-app purchases. And hints are replenishable.

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    6. I'm having this same problem I've purchased a 12 pack and I didn't revive the hints if possible I'd prefer to just get the hints instead of money?

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    7. Could you please precise when this has happened and if you have the latest version? We've found a bug in a middleware we use and fixed it with the latest update on March 30th. So this issue shouldn't exist anymore.
      Unfortunately we can't give the hints directly. It works only though the Apple's In-App purchase system. So you will need to contact Apple's support. Sorry

      Delete
    8. It happened just after I got the update and thanks I'll see what I can do

      Delete
  47. Sadly I have no soundeffects annymore on my Move the Box Pro version. I've updated in march (more levels and free hints) and recently iOs 5.1.1. Sine yesterday it' s a silent game and no fun annymore :-(. In anny other way it's a brilliant game! Please help?

    ReplyDelete